Our Mission:
Create and continuously improve databases and automated engines for online assessments, benchmarks and audits.
Every consultancy can become a partner of Q-monitor and use the different tools, provided they meet the criteria set by the framework author. We provide an online IT Governance dashboard and effective Service Improvement Plans through our partners.
Our Self Assessments are easy, efficient and very effective.
Our current products are:
ISO/IEC 20000 Self Assessments
- Incident Management online assessment
- Quality System
- Service Management;
- Planning & Implementing Service Management;
- Planning & Implementing New or Changed Services
- IT Management
- Information Security Management;
- Financial Management;
- Supplier Management
- Service Essentials
- Capacity Management;
- Continuity Management;
- Availability Management;
- Service Communications
- Service Level Management;
- Service Reporting;
- Business Relationship Management;
- Service Control
- Configuration Management
- Change Management
- Release Management
Problem Management is only available in the Detailed Benchmark.
Operations Management (Not part of ISO/IEC 20000) is only available in the Detailed Benchmark.
Other Frameworks:
- Project-, Program-, and Portfolio Management Self Assessment
- ITSMF-Benchmark (Netherlands only)
- Detailed-Benchmark (rest of the world)
